Frequently Asked Questions
Everything you need to know about styling your home with Passio Interiors.
What is the typical delivery timeframe for furniture?
Most of our standard furniture pieces are delivered within 7-14 business days. For handcrafted or custom-made items, please allow up to 4-6 weeks for production and shipping.
Do you offer international shipping?
Currently, Passio Interiors ships within the continental United States and Canada. We are working on expanding our logistics to support international orders in the near future.
What is your return policy for home decor?
We offer a 30-day return window for most decor items in their original packaging. Please note that large furniture pieces may be subject to a 15% restocking fee unless they arrive damaged.
Are your wood products sustainably sourced?
Yes, we prioritize sustainability. Our wooden furniture is crafted from FSC-certified timber or reclaimed wood to ensure environmental responsibility without compromising on quality.
How can I track my order status?
Once your order is dispatched, you will receive an email with a tracking number and a link to our logistics partner's portal so you can monitor your shipment in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through Affirm and Klarna.